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How do I create Gift Vouchers?

Last Updated: Nov 17, 2015 10:47AM AEDT
How do I create Gift Vouchers?
Gift Vouchers allow one person to buy credit (Eg; $50) for a friend which can be used to buy any tickets to any events in your account. 

This article will show you how to set up a Gift Voucher and how a Gift Voucher can be redeemed.

Setting up a Gift Voucher
There are two parts to creating a Gift Voucher. The first part is setting up an event which you can use to sell Gift Vouchers. This is very similar to setting up an event. 

After you have created an event, you need to add tickets or a gift voucher. Go to ‘Summary’ located on the left hand side bar and click on ‘Ticket Types’. Then click on ‘Add Gift Certificate’. 

You will then be taken to a new page where you can fill in the details about your Gift Voucher. Fill in the details and then click ‘save’. 

If you are only selling Gift Certificate’s on their own, click ‘Listing Details’ on the left side bar and scroll to the bottom of the page. Click on the box next to ‘Template’ and select ‘Gift Voucher Template’

To make sure the name of the recipient is added to the Gift Voucher, go into Additional Fields located in the left side bar. Then tick the boxes ‘First Name’
and ‘Last Name’ under the Gift Voucher name.

Once you have finished setting up the Gift Voucher your listing will look like below.

Example listing when selling Gift Voucher’s ONLY

Example listing when selling both standard tickets AND Gift Vouchers

The second part of creating a Gift Voucher, is customizing the PDF Gift Voucher which is received by the purchaser. You can add a banner and footer image to your Gift Voucher. You can do this by going into ‘Email and Ticket’ located on the left side bar. Scroll to the bottom of the page where you can insert a banner image and a footer image.

The image specs for the banner image are 150 high x 950 wide. The footer image specs are up to 800 high x 950 wide. Both must be in jpeg format. File size to be no more 300 KB. 

PLEASE NOTE – If you want to sell tickets and gift vouchers in the same event, the ticket and the Gift Voucher will have the same footer.

Once you have added a banner and footer image, your Gift Voucher will look like below.

How does a gift voucher recipient use a gift voucher?

Purchasing a Gift Voucher is very similar to purchasing a ticket. Once a gift voucher is purchased, the purchaser will receive the PDF Gift Voucher via email. This can then be forwarded to the Gift Voucher recipient.

When the Gift Voucher recipient wants to redeem their Gift Voucher, they must use the code on the top right of the PDF Gift Voucher.

When the Gift Voucher recipient decides which event they want to attend, they must select the tickets they want and then enter the Gift Voucher code into the Discount Code field. The price of the tickets will be reduced by the Gift Voucher amount. If there is any difference in price, the balance will have to be paid for by credit card.


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