Support Center

How do I customise a ticket type?

Last Updated: Dec 11, 2015 11:27AM AEDT
Every ticket has many options for you to edit, so you can sell tickets your way. 

Edit Ticket: 
Adjust Name of ticket
Adjust Price of ticket
Set the Quantity available




Advanced Options:
Set a prefix - the ticket name that appears on the ticket 
Add or remove GST of ticket

Set the sale status - when the tickets will be released for sale and when they will finish
'not available for sale' 
'not visible to the public'  - public can not see yet is still available in the box office
'Available for sale'
'Available for sale from...' 
'Sold out' 



Set the on sale start and end time
Adjust the 
venue section of ticket
Set the min and max number of tickets that can be purchased in one order

Adjust 'sort position' of ticket on event listing - eg 1-10
Add or remove 
Tags (see bottom of spreadsheet)
Adjust maximum number of admissions- number of times ticket can be
 scanned
Select if this ticket requires a booking code to be purchased - booking codes must be set up seprarately
Select if tickets will display the purchasers name - customers name on their ticket




Further advanced options:

Set up ticket relationship rules (eg: cannot buy Ticket B unless purchase Ticket A- HELP ARTICLE - DISCOUNT RULES 
Delete ticket type - If no tickets have been sold you can delete a ticket type. Go to the summary page, look for the ticket type you want to delete. On the right hand side, there is an 'edit' button, next to this there should be an icon of a trash can - 'delete' - click this. 

HELP ARTICLE - DELETE EVENT DATES

Contact Us

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  • Call Us @ 02 8960 8895 hours (11am to 6pm EST Monday to Friday)
help@iwannaticket.com.au
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