Support Center

What are Account and User Roles?

Last Updated: Oct 29, 2015 03:37PM AEDT

Account Roles

As an account holder, you can add team members to your account. Each of these users can be assigned varying levels of access to the rest of your account. We call these 'roles' and it allows you to sign up members of staff who will only use the scanners, or your accountant who only needs the financial records. 

When you add each user, a few tick box options appear- these are the roles that you can assign. 

Enabled: means that the user can access your account. 
Remittance Emails Recipient: When events funds have been transferred, this person will be notified.
Front of House Only: The user will have access to the 'box office' and has the ability to use the ticket scanning options. This is great for on-the-day staff, who need to login to your event, but not have access to your event set up.

We also have two other roles that only a member of IWannaTicket staff can apply.
We have a refunds and returns option that is for -  whole event refunds. 
Reporting only- allows users to access reports but event set up.



 

Contact Us

  • Email Us
  • Call Us @ 02 8960 8895 hours (11am to 6pm EST Monday to Friday)
help@iwannaticket.com.au
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